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Stress factors arising from the profession
SOUKUPOVÁ, Nikola
The main aim of this bachelor work, which called Stress factors arising from the profession, is to explore stress factors in the workplace. In the theoretical part of this thesis were summarized issues of stress, symptoms of stress, stress and healthy, types of stressors, stress factors in the workplace and stress management.The selected research mehtodology was a questionnaire surfy. The research was focused on the speeches of employees, work enviroment and stress management. The workers were uncontrolly interviewed. The questionnaire was filled in by a total of 232 respondents. All respondents were workers who are in daily contact with customers. The data were evaluated overall and made into tables and graphs which were followed by particular results and discussions on individual issues.Based on the results we can say that many factors contribute to work stress. Some factors are more important than others, but each can be influential. Main factors are customers, poor working conditions, lack of job security, poor relationships with co-workers or supervizor, too much responsibility for people or for things, salary or extremely difficult tasks.
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